The Cleaning Business Hiring & Training System is for cleaning business owners who are turning work away and are ready to hire, and for owners whose new cleaners keep leaving in the first weeks. It covers the whole path from "I need help" to a cleaner who cleans your way on their own: the numbers, the ad, the interview, the paperwork, the training and the checks.
The 42-page guide starts with the math: what a cleaner costs per paid hour and per cleaning hour (payroll taxes, unemployment tax, workers' comp and paid drive time), whether your price covers an employee, and how many booked cleans a week cover a new hire's pay, with a worked $18-an-hour example. It explains the questions the IRS and the Department of Labor ask about employees and contractors, the accounts to set up before day one, job ads that follow equal-opportunity rules, a structured interview with a scorecard, a paid working interview, background-check steps under the Fair Credit Reporting Act, Form I-9 and new-hire reporting deadlines, the 30-day training plan, quality inspections, coaching and keeping good cleaners.
The Hiring Toolkit has a role profile, three job ads, a phone screen, a 12-question interview guide and scorecard, a working interview sheet, a reference check, background-check steps, a sample offer letter and six applicant replies. The Training Program takes a new cleaner from shadowing to solo cleans with six room-by-room skill sign-offs, a chemical safety sign-off, client-home rules and a solo-ready check. The handbook template, eight team forms, the Hiring Planner (Excel and Google Sheets) and a Now Hiring flyer with four social posts complete the system.
Every figure is sourced with a date or marked as an example, and official links are on every rules page. Employment law varies by state and city, so the handbook, offer letter and agreement are samples to have reviewed, and nothing in the system decides whether a worker is an employee or a contractor. No system can promise you'll find or keep a particular person.