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Privacy Policy

Last updated November 9, 2026

This policy explains what personal data Owner Kits (“OwnerKits”, “we”) handles when you visit ownerkits.com, buy a product, or use our apps at app.ownerkits.com. Contact: support@ownerkits.com.

The short version

  • Business data you enter in our apps (customers, invoices, expenses and so on) stays on your device. Device sync (on by default, and you can turn it off) moves it between your devices end-to-end encrypted with a key only your devices have, so we cannot read it.
  • Payments are handled by Gumroad. We never see your card details.
  • We keep what we need to deliver your purchase and license: your name, email, what you bought and your license key. For a membership, also its Gumroad subscription ID, whether it renews monthly or yearly, the date it is paid through and its status.
  • The OwnerKits Business Assistant in ChatGPT has no account and stores nothing you ask it; its logs record only which tool ran (section 8).
  • If you ask to be notified when a product launches, we keep your email for that one launch email and nothing else.
  • If you review a product, we show your rating, review and chosen display name. Your email and license key are never shown.
  • If you send us a problem through “Fix my problem”, a person approves every answer before it is emailed, we use your email only for that answer, and we delete your email and what you wrote 90 days after replying (after 120 days if it isn’t answered).
  • This website sets no cookies and runs no advertising trackers. We count visits with Cloudflare Web Analytics, which is cookieless: it doesn’t store anything on your device or build a profile of you, and it doesn’t use your IP address to identify you.
  • We also keep simple totals of how this website is used, such as how many people opened an article or clicked a Buy link, and which page led to a sale. They aren’t linked to your name, your email address or your IP address (how this works).

1. Visiting ownerkits.com

Our hosting provider (Hostinger) keeps standard server logs — IP address, browser type, the page requested and the time — to run and secure the website. The website itself sets no cookies. If you tick “Remember my key on this device” on the My products page, your license key is saved only in your own browser's storage; you can untick it at any time.

Usage counts. We keep our own totals of how the website is used: answers, guides, calculators and product pages opened; searches made (how many, not what you typed); product and Buy links clicked; and how visits arrive (for example from a search engine, or the name of the website that linked to us). So that the same thing isn’t counted twice in one visit, your browser holds a short note in its session storage, which is erased when you close the tab. Only totals for each day are stored, on Cloudflare. They contain no name, email address or IP address and no identifier for you or your device, and no cookies are used. To stop abuse, a scrambled version of your IP address is used for about an hour to limit how many counts one connection can send. It is never stored with the totals.

2. Buying a product

Checkout, payment and file delivery are provided by Gumroad under Gumroad's privacy policy. After a purchase, Gumroad shares with us your name, email address, the product, the order ID and, for products with software, your license key. We store these in our license database (hosted on Cloudflare) so we can provide your license, handle refunds and answer support requests.

Where a sale came from. When you click a Buy link, we add a short tag to it saying which of our pages you read last and how you reached our website. Gumroad sends the tag back to us with the sale, and we store it with the product, price and date, without your name or email address, so we can see which pages lead to purchases. The tag doesn’t identify you.

Memberships (purchases that renew every month or year until you cancel). We also store the Gumroad subscription ID, how often it renews (monthly or yearly), the date it is paid through, and its status (active, cancelled, ended, or a payment that didn't go through). We keep them up to date with Gumroad. We use them only to decide whether your membership currently gives you downloads and full use of the app, and to show you its status on the My products page. We never receive your card details.

3. Looking up your products

When you enter your license key on the My products page, the key is sent to our license server, which checks it with the store and returns what the key owns (for a membership, also its status and paid-through date). Your IP address is used briefly to limit repeated attempts, and failed lookups are logged with the IP address for security.

4. Launch notifications (“Get notified when it launches”)

On pages for products that are not available yet, you can leave your email to hear when the product launches. We store your email address, the product, the date and, if the link you followed had one, its campaign tag (for example “utm_source=facebook”), in our license database on Cloudflare. Your IP address is used briefly to limit repeated signups. We use your email only to send one email when that product launches: no newsletter, no other marketing, and we don't share or sell it. To be removed, reply to that email or write to support@ownerkits.com and we will delete your signup.

5. Ratings and reviews

If you review a product you bought, we store in our license database on Cloudflare: your star rating, title, review text, the display name you choose, the optional business type or location line, whether you agreed to it being shown publicly and as a homepage testimonial, the dates, and a reference to your license (the license ID — not your license key) so we know the review comes from a verified buyer and you can edit it later. Your IP address is used briefly to limit repeated submissions.

Shown publicly (after a check under our review policy): your rating, title, review, display name, business line, the dates, a “Verified buyer” badge and any reply from us. Never shown: your email address and your license key.

We use this to show honest reviews from real buyers to people deciding whether to buy, and to reply to you. To have your review deleted, email support@ownerkits.com from the address you used at checkout. Reviews are kept until you ask us to delete them or we remove the product page.

6. “Fix my problem” requests

If you describe a business problem on our “Fix my problem” form, we store in our license database on Cloudflare: your type of business (and what you typed if you chose “Something else”), your description of the problem, what you use for it today (if you filled that in), your email address, the version of the consent wording you agreed to, the date and time, and, if the link you followed had one, its campaign tag (for example “utm_source=facebook”). We also keep a one-way hash of your email address to recognise a request sent twice and to limit each address to three requests a day. Your IP address is used briefly to limit repeated requests. Forms that look automated are not stored at all.

We use this to answer your problem by email, and, if the answer is an idea for a tool that doesn’t exist yet, to describe the problem on our public ideas board. We use your email address only to send that one answer: no newsletter, no marketing, and we don’t share or sell it.

  • Claude (Anthropic). We use Claude, Anthropic’s AI, through our admin tools to sort requests and draft the answers. It sees your request (type of business, problem, what you use today, its status and dates) but never your full email address: only a masked form with the first letter and the domain, such as “j•••@gmail.com”. Anthropic processes this under Anthropic’s privacy policy.
  • Telegram. When a request arrives, the owner of OwnerKits gets a Telegram message with its reference, the type of business and the length of your text, but none of the text. Before an answer can be sent, Telegram shows him the drafted answer to approve, together with your masked email address, the first 300 characters of your problem and the first 120 characters of what you use today.
  • Resend. An answer is emailed only after the owner has approved it. Resend, our email delivery service, sends it to your email address.
  • The ideas board (public). If the answer is a new tool idea, a short title and summary of the problem appear on the board with your type of business and how many requests asked for it. They are written without names, businesses, places, customers, contact details or links. Your email address and your request itself are never shown.

How long we keep it. Requests we mark as spam are deleted after 7 days. 90 days after we answer a request (or close it without an answer), we delete your email address, its hash, everything you wrote and the drafted answer, and keep only a record with no personal details in it (such as the reference, type of business, kind of answer, status and dates). A request that is never answered is cleared the same way after 120 days. The copies in our approval queue are cleared at the same time. Ideas on the board stay, as they contain no personal data.

To have your request deleted sooner, email support@ownerkits.com from the address you used, or tell us its reference (R-…), and we will delete it.

7. Using our apps

  • Business data is stored in your browser on your device (IndexedDB). We cannot see it.
  • License checks. To activate and re-check your license, the app sends your license key, a random device ID and a device label such as “Chrome on Windows”. We store a one-way hash of the device ID (never the ID itself), the label and the dates of activation and last check, so we can enforce the device limit. With a membership the app re-checks about once a day, so it knows when a membership has ended.
  • Device sync. Business Command Center stores your business data on your own devices. Sync turns on by default once your license is activated, so a second device can get your business. The app encrypts every change on your device before sending it, with a key that is created on your device and exists only on your devices. We never receive this key, so we cannot read, search or hand over the content of your synced data — including customers, invoices, amounts, notes, photos and files. Our server only relays the encrypted data between your devices and deletes it as soon as all your devices have received it, and after 30 days at the latest. To deliver it, the server stores your license ID, a random sync ID, an identifier of each of your devices derived from your license activation, the device name you see in the app (for example “Chrome on Mac”), and the time and size of each transfer. When you activate the license on another device, the new device can only receive your data after you press Allow on a device that already syncs. You can turn sync off or delete all sync data from the server at any time in Settings → Sync. Because we don't have your key, we cannot restore your data from sync: keep backups.
  • Backups are files you create and keep. Password-protected backups are encrypted on your device.
  • Google Drive (optional). If Google Drive backup is enabled and you connect it, backup files go directly from your browser to your own Google Drive, using a permission that only lets the app see files it created. We do not receive them.

8. OwnerKits Business Assistant in ChatGPT

If you add the OwnerKits Business Assistant to ChatGPT, ChatGPT sends our assistant server (on Cloudflare, at assistant.ownerkits.com) only what a tool needs to answer: the numbers for a price calculation, or the business, customer and line-item details you ask it to put on a quote or invoice. Your conversation itself stays with OpenAI under OpenAI's privacy policy; we don't receive it.

  • No account and no storage. The assistant has no sign-in. It calculates the answer and returns it; it does not save your inputs, quotes, invoices or PDFs, and it doesn't put anything in our license or customer databases.
  • Logs. For each request Cloudflare's logs record a random request ID, the tool used (for example “create_quote”), whether it worked and how long it took — not what you typed. Your IP address is used briefly to limit floods of requests. These logs are kept for up to 7 days.
  • Links. Links the assistant gives you to ownerkits.com carry tags such as “utm_source=chatgpt” saying which feature the link came from. They contain nothing about you.

9. Email

When you email us, we keep the conversation to help you. Our mailbox is hosted by Hostinger.

10. Service providers

Hostinger (website hosting and email), Cloudflare (license server, the usage counts described above and the ChatGPT assistant server), Gumroad (checkout, payments and downloads), Anthropic (drafting answers to “Fix my problem” requests), Telegram (notifying the owner and approving those answers), Resend (emailing them) and, only if you connect it, Google (Drive backup). They process data on our behalf or as independent providers under their own terms.

11. How long we keep data

License and purchase records (including the membership details above) are kept for as long as your license exists and afterwards as long as needed for tax, accounting and dispute purposes. Launch-notification signups are kept until you ask us to remove them or we no longer need them for the launch email. Reviews are kept until you ask us to delete them. Daily usage totals are kept for about 13 months. The record of where a sale came from stays with our sales figures and doesn’t identify anyone. “Fix my problem” requests are cleared as described in section 6: 90 days after we answer or close them, 120 days if they are never answered, 7 days for spam. Rate-limit records are deleted automatically once they expire; security logs are kept for a limited time. Business Assistant request logs are kept for up to 7 days and contain no tool inputs.

12. Your rights

You can ask us for a copy of the personal data we hold about you, or ask us to correct or delete it, by emailing support@ownerkits.com. Depending on where you live you may have further rights, including complaining to your data protection authority. Deleting your license record ends app activation for that license.

13. Children

Our products are for adults running a business or household. We do not knowingly collect data from children.

14. Changes

If we add tools such as analytics or advertising pixels, or change how we handle data, we will update this page first and change the date above.