Pressure Washing Business Starter Kit

Subject: Your pressure washing request with [BUSINESS NAME]

Hi [CUSTOMER NAME],

Thank you for reaching out about [SERVICE]. We’d be glad to help.

We price by measuring each surface, so the quote matches your property. To get you a price quickly, please reply with:
• The property address (we measure from satellite imagery first)
• The areas you want done, such as the driveway, front walk, patio, house siding, deck or fence
• A photo of each area from a corner, plus a close-up of the worst spot
• For the house: a photo of each side, and how many stories
• Whether you have a working outdoor spigot, and if you’re on city water or a well
• Any date that matters to you, such as an event or a listing date

Once we have these, we’ll send your price the same business day. If a quick call is easier, pick a time here: [BOOKING LINK].

Thank you,

[OWNER NAME] | [BUSINESS NAME] | [PHONE]

Hi [CUSTOMER NAME], it’s [OWNER NAME] with [BUSINESS NAME]. Thanks for asking about [SERVICE]! We measure to price. Please text your address, a photo of each area from a corner, # of stories, and whether your outdoor spigot works. We’ll send a price today.

Hi [CUSTOMER NAME]! This is [OWNER NAME] from [BUSINESS NAME]. Thanks for getting in touch about [SERVICE].

To price it, we measure each surface. Could you send: - Your address - A photo of each area from a corner, and one close-up of the worst spot - How many stories the house is (for house washing) - Whether your outdoor spigot works

We’ll get back to you with a price today.

OWNER TIP:

Log the lead with its Lead Source before you reply (SOP 01). If they mention a roof, reply the same day but do not quote until SOP 17’s go/no-go gate is passed. Roof work carries fall risk. Verify your insurance covers it and check local requirements before you offer it.

Subject: Your measured quote from [BUSINESS NAME] ([QUOTE NUMBER])

Hi [CUSTOMER NAME],

Thank you for your time. Your quote is attached. Here’s the short version:
• [SERVICE]: [SQ FT], [PRICE]
• House Soft Wash (if included): [WALL AREA] of wall area
• Job Setup & Travel is shown as its own line
• Total: [AMOUNT]

Every price on the quote is based on what we measured, so you can see exactly what you’re paying for. The quote also lists the method for each surface (pressure wash for concrete, soft wash for siding) and what’s not included.

Please note: old oil and rust may lighten but not disappear; etching, wand marks and oxidation from earlier washing can’t be reversed; and loose or failing paint may come off.

This quote is valid until [DATE]. To book, reply to this email or choose a date at [BOOKING LINK]. We accept [PAYMENT METHODS].

Thank you,

[OWNER NAME] | [BUSINESS NAME] | [PHONE]

Hi [CUSTOMER NAME], your quote [QUOTE NUMBER] is ready: [SERVICE], [SQ FT] measured, total [AMOUNT]. Full details and exclusions are in your email. Valid until [DATE]. Reply here or book at [BOOKING LINK] to pick a date.

Hi [CUSTOMER NAME]! Your quote is ready ([QUOTE NUMBER]).

We measured [SQ FT] for [SERVICE]. Total: [AMOUNT], including Job Setup & Travel. I’ve emailed the full quote with the method for each surface and what’s not included.

It’s valid until [DATE]. Happy to answer any questions!

OWNER TIP:

Use the customer’s actual numbers: “We measured 920 square feet of driveway and walkway. Your quote is based on that number.” Run checklist Q3 before you send.

Subject: Reminder: [SERVICE] tomorrow, [DATE]

Hi [CUSTOMER NAME],

Just a reminder that we’ll be at [ADDRESS] tomorrow, [DATE], arriving [ARRIVAL WINDOW].

Weather check (forecast looks good): We’ve checked the forecast and it looks good, so we’re on.

Weather check (watch day): There’s a chance of rain or wind tomorrow. We’ll make the final call by [TIME] and text you either way. Your rain date is [RAIN DATE].

Tonight, please:
• Move vehicles off the driveway
• Close all windows and doors
• Make sure the outdoor spigot works

See you tomorrow!

[OWNER NAME] | [BUSINESS NAME] | [PHONE]

Reminder: [BUSINESS NAME] tomorrow [DATE], arrival [ARRIVAL WINDOW]. Forecast looks good. Tonight please move cars off the driveway, close all windows and doors, and check the spigot works. Reply if anything’s changed!

Hi [CUSTOMER NAME]! See you tomorrow, [DATE], between [ARRIVAL WINDOW].

We’re keeping an eye on the forecast. If rain or wind looks likely, we’ll decide by [TIME] and message you right away.

Tonight: cars off the driveway, windows and doors closed, spigot on. Thanks!

OWNER TIP:

In the email, keep only the weather check line that fits and delete the other before sending. For a “watch” day, use this SMS instead: “Heads up: rain or wind is possible tomorrow. We’ll decide by [TIME] and text you either way. Your rain date is [RAIN DATE].”

Write a phone script for answering a new-customer call at [BUSINESS NAME] that takes under 3 minutes. Cover: greeting, the caller’s name, the property address, which surfaces (driveway, house, patio, deck, fence, gutters), stories, siding type, visible growth or stains, water source (working outdoor faucet or well), HOA rules, timing, and how they heard about us. Ask them to text three or four photos to [PHONE]. End by explaining the difference between an estimate from photos and a firm quote after measuring, and when they’ll hear back. Use numbered steps with exact wording in quotes, plus a short note on what to say if they want a price right away.

Using my context block, write a Google Business Profile description for [BUSINESS NAME], a pressure washing and soft washing business serving [SERVICE AREA]. Keep it under 700 characters. Open with what we clean and where, then name our services using the exact names in my context block, then one sentence on how we price (measured square feet and linear feet), then one sentence on how to request a quote with photos. Do not include prices, links, phone numbers, or phrases like “best,” “number one” or “top-rated.” Do not invent years in business, awards or statistics. Give me two versions.

Using only the policies below, write 12 FAQs with answers for [BUSINESS NAME]. Cover: whether customers need to be home, preparing the property, water use and the outdoor faucet, where wash water goes, plant protection, pets, what happens if it rains, how long a job takes (say it varies and we give an arrival window), payment, what may not come out, damage concerns, and what we don’t do. Keep each answer under 50 words. Where my policies don’t answer a question, write [ANSWER NEEDED]. Policies: [PASTE POLICIES]. No “kills,” “safe for” or runoff claims.

I have a real before-and-after pair from the same job, same angle, shared with the customer’s permission. It shows: [DESCRIBE PHOTO]. The service was [SERVICE] on [SURFACE], about [SQ FT] square feet, condition [CONDITION]. Write three caption options under 50 words each: one plain, one friendly, and one that explains what we did in two steps (method in plain words, no settings or product names). Describe only what is visible. Do not say “like new,” “spotless,” “kills” or “safe for.” If a stain only got lighter, say so. End each caption with a soft call to action to [BOOKING LINK].

Turn this accepted quote and my notes into a crew work order: [PASTE QUOTE AND NOTES]. Sections: [WORK ORDER NUMBER], date and [ARRIVAL WINDOW]; address area and [SITE CONTACT]; surfaces with measurements and the method for each (soft wash or pressure wash, in words only); [WATER SOURCE]; runoff plan (drain locations, covers, berms, recovery if needed); plant and property protection notes; hazards (outlets, lights, slopes, pets); access and gate notes (write “code on file,” never the code); special instructions; photo spots for before and after. No prices, and no settings, strengths or dwell times.