Car Detailing Business Starter Kit

Subject: Your detailing question — a few quick photos, please

Hi [CUSTOMER NAME],

Thanks for reaching out to [BUSINESS NAME]. I’d be glad to help with your vehicle.

To give you an accurate price range, please reply with:
• The year, make, model and color of the vehicle
• What you’d like: regular upkeep, a deep interior, getting it ready to sell, pet hair, or paint that looks dull or swirled
• Whether pets ride in it
• Where you’d like the work done: at your home, at work, or dropped off at our shop

And a few photos, taken as it is today (please don’t tidy up first):
• All 4 corners of the outside
• Each seat row
• The cargo area
• Any stains
• One close-up of the paint in daylight

Once I have these, I’ll send your price range the same business day.

Thank you,

[OWNER NAME] | [BUSINESS NAME] | [PHONE]

Hi [CUSTOMER NAME], it’s [OWNER NAME] at [BUSINESS NAME]. Happy to help! Send me the year/make/model, and quick photos: 4 outside corners, each seat row, the cargo area, any stains, and the paint in daylight. No need to tidy up first. I’ll send a price range today.

Hi [CUSTOMER NAME]! This is [OWNER NAME] from [BUSINESS NAME]. Thanks for getting in touch.

Send me four quick photos: each seat row, the cargo area, and one of the paint in daylight. The 4 outside corners help too. Plus the year, make and model. I’ll give you a price range as soon as I see them.

Where would you like it done: at home, at work, or at our shop?

OWNER TIP:

Log the lead with its source before you reply. If you’re mobile, ask for the address or cross streets in your second message so you can set the zone.

Subject: Your [PACKAGE] estimate for the [VEHICLE]

Hi [CUSTOMER NAME],

Thanks for the photos. Here’s your estimate.
• Vehicle: [VEHICLE COLOR] [VEHICLE], size class [SIZE CLASS]
• Package: [PACKAGE] — [PRICE]
• Add-on you asked about: [SERVICE] — [AMOUNT]
• Trip fee ([ZONE]): [TRIP FEE]
• Estimated total: [AMOUNT] to [AMOUNT]

The range allows for a possible condition surcharge. In the photos I noticed (describe it, for example “pet hair in the cargo carpet”). I’ll confirm it with you at check-in, and I won’t start any extra work until you approve it in writing. No surprises.

This estimate is good until [DATE]. To book, reply with two or three days that work, or pick a time here: [BOOKING LINK].

Thank you,

[OWNER NAME] | [BUSINESS NAME] | [PHONE]

Thanks for the photos! Your [VEHICLE] is in our [SIZE CLASS] size class. The [PACKAGE] is [PRICE], plus [TRIP FEE] trip fee. If I find heavy pet hair or sand at check-in, I’ll text you the surcharge before I start. Range: [AMOUNT] to [AMOUNT]. Want to book?

Thanks for the photos, [CUSTOMER NAME]!

Your [VEHICLE] is in our [SIZE CLASS] size class. The [PACKAGE] is [PRICE], and the trip fee for your area is [TRIP FEE].

I can see (describe what you noticed, for example “some pet hair in the back seat”). If it needs the surcharge, I’ll show you at check-in and get your OK before I start. Your range is [AMOUNT] to [AMOUNT].

Would [DATE] or [DATE] work?

EXAMPLE:

Example (Worked Example A numbers). An SUV / Crossover in Zone 2 with dog hair in the photos: “The Full Detail is $270, plus a $25 trip fee. If the pet hair needs our Pet Hair Surcharge — Heavy, that’s $55, approved by you first. Range: $295 to $350.” Example prices only. Use your own.

Subject: Reminder: your detail is tomorrow, [DATE]

Hi [CUSTOMER NAME],

A quick reminder that your [PACKAGE] is tomorrow, [DATE], [ARRIVAL WINDOW].

Before then, please:
• Remove valuables, loose items and papers from the vehicle.
• Remove any child seats. We vacuum around them, but we never remove or reinstall them.
• Confirm the key plan: will you be there to hand me the key, or is this exterior only?
• If I’m coming to you: make sure the vehicle is somewhere I can reach, with room to walk around it.
• If you’re dropping off: we open at [TIME] at [ADDRESS].

The forecast looks good for your window. If that changes, I’ll message you right away.

Reply to confirm, or let me know if anything has changed.

Thank you,

[OWNER NAME] | [BUSINESS NAME] | [PHONE]

Hi [CUSTOMER NAME], reminder: [PACKAGE] tomorrow [DATE], [ARRIVAL WINDOW]. Please remove valuables and child seats tonight. Will you be there to hand me the key? Reply YES to confirm or let me know if anything changed. Thanks! - [OWNER NAME]

Hi [CUSTOMER NAME], see you tomorrow!

[PACKAGE] — [DATE], [ARRIVAL WINDOW]

Tonight, please: - Take out valuables and loose items - Remove any child seats - Let me know the key plan

Forecast looks fine. Reply to confirm and I’ll see you then.

OWNER TIP:

Set the job status to Confirmed when the customer replies. No reply by the evening? Call once. A confirmed job is far less likely to be a no-show.

Here is a vehicle a customer described: [VEHICLE] with these details: [PASTE DETAILS] (seat rows, cargo area, bed or no bed, lifted or not). My size classes are: Small Car (2-door coupes, small hatchbacks, 2-seaters), Sedan (4-door sedans and wagons), SUV / Crossover (2-row), Pickup Truck (up to crew cab), 3-Row SUV / Minivan, and Oversize (full-size vans, lifted or dual-rear-wheel trucks, extended-length SUVs). Tell me which class fits based on seat rows and cargo area only, explain in two sentences, and write one line I can put on the quote. If it is unclear, list the one question to ask the customer.

Using my context block, write a Google Business Profile description for [BUSINESS NAME], a [OPERATING MODEL] car detailing business serving [SERVICE AREA]. Keep it under 700 characters. Open with what we do and where; if we are mobile, say we come to homes and workplaces; if we have a shop, say customers drop off at our bay. Name our packages using the exact names in my context block, mention that prices are by size class, and end with one sentence on how to request an estimate with photos. No prices, links, phone numbers, “best,” “#1,” durability claims or invented years in business. Give me two versions.

Write a text under 320 characters to [CUSTOMER NAME]. At check-in on their [VEHICLE], I found [PASTE FINDING] (for example: dog hair woven into the third-row carpet). The surcharge is [SERVICE] at $[PRICE], and it adds about [NUMBER] minutes. Ask them to reply YES to add it or NO to skip it, and say I will not start that work until they reply. Friendly, factual and not apologetic. Then write a short phone version for when they call instead.

Create a 30-day content calendar for [BUSINESS NAME] on [PLATFORM], posting [NUMBER] times a week. Table columns: date, post type, topic, caption idea (one sentence), and photo or video needed. Mix: vehicle-care tips (product-neutral), hands-only process clips, rig or bay behind-the-scenes, the check-in walkaround, real before-and-afters with permission, customer FAQs, and package explainers. No more than one promotional post a week. Flag any day that needs a customer’s photo permission. Never suggest giveaways tied to reviews.

Here are my booked and requested mobile jobs for next week, with ZIP code, zone, package, size class and estimated labor hours: [PASTE JOBS]. I have [NUMBER] detailers and work [HOURS PER DAY] hours a day, not counting driving. Group the jobs into route days by area so Zone 2 and Zone 3 jobs share days, and put the longest job first each day. Show a table by day with start times and estimated finish. Flag any day that runs over, and any job that could move to fit better.