Most carpet cleaning disputes start with something nobody wrote down: a stain that was always going to stay, a pet spot that comes back as the carpet dries, a ripple the customer only notices once the room is clean, a scuffed door frame where the hose ran, or a price that grew on the day. This kit gives a carpet cleaning business the paperwork and the pricing to inspect every room before the first pass, get pet treatment and extra work approved in writing, and finish every job with a walkthrough and clear drying advice.
You get 8 contract templates: a carpet cleaning service agreement with a room and item list, a maintenance plan agreement, an upholstery and area rug agreement, a one-page customer terms sheet with initial boxes, a spot, stain and pre-existing condition waiver for named items only, an access, hose route, water and power authorization, a property manager and commercial agreement and an autopay consent form. 8 customer forms cover booking and room count, the pre-cleaning inspection record, extra work approval, a spot test and colorfastness record, a furniture, floor and hose route checklist, the final walkthrough, damage or concern reports and a customer log. 6 customer care sheets cover prep, drying, upholstery and rugs, spot care and plan details.
The Pricing Calculator (Excel and Google Sheets, no macros) prices carpet by the room, upholstery by the seat and area rugs by the square foot, in 4 sizes each, from your own costs and production rates. It adds a minimum charge, heavy and extreme soil surcharges and 6 add-ons (stairs, halls, pet odor treatment, protector, furniture moving, a sofa on a carpet visit), works out plan values, fees and a price update, and logs customers, approvals, waivers, re-dos and concerns. A 2-page editable price list uses the same numbers. The 34-page guide explains the inspection, surcharges, spot tests, what a waiver can and can't do, each clause, the hose route, pricing, plans, upholstery and rugs, drying and spots that come back, with worked examples and sources checked in November 2026. The contracts are samples to have reviewed for your state; they are not attorney-drafted and not legal advice, and the example prices are not advice on what to charge.