Frequently asked questions
Product-specific questions are answered on each product page.
Buying
How do I pay?
Checkout is handled by Gumroad, which accepts cards and other methods depending on your country. OwnerKits never sees your card details.
Are prices one-time?
Products shown with a one-time price are paid once. Sales tax or VAT may be added at checkout where required.
Can I get a refund?
Yes, within 14 days of purchase. Email support@ownerkits.com with the email you used at checkout. For products with software, the app license stops working after a refund; any data you entered stays on your device.
Access & downloads
How do I get my files?
Your receipt email has a download link, and your purchases are also in your Gumroad library. Enter your license key under My products on this site to see everything you own in one place.
Do I need an OwnerKits account?
No password account is needed. Your license key from the receipt is your proof of purchase.
Can I download my files again later?
Yes. Use the link in your receipt or your Gumroad library. If you lose access, email support with your order email.
Do I own the files?
You receive a license to use them as described on each product page (usually for your own business). You can keep, edit and back up your copies; you may not resell or share them.
Software
Where do the apps run?
In your browser at app.ownerkits.com. You can install them to your computer or phone home screen like an app.
Is my business data uploaded to OwnerKits?
No. Our apps are local-first: your business data stays in your browser storage on your device. The app contacts our license server only to check your license key.
Do the apps work offline?
Yes, after the first load and license activation. Internet is needed to activate, update and for an occasional license re-check.
What if I get a new computer?
Create a backup file in the app, keep it somewhere safe (USB drive or cloud folder), then open the app on the new computer, activate your license and restore the backup.